247 WordPressed

Privacy Policy

At 247 WordPressed, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights regarding that data.

By using our website at https://247wordpressed.com or purchasing any of our services, you agree to the practices described in this policy.

1. Who We Are

247 WordPressed is a professional WordPress services company providing website design, local SEO, and managed maintenance to small businesses across the United States. We operate entirely online and can be reached at [email protected].

2. Information We Collect

2.1 Information You Provide Directly

When you contact us, place an order, or create a client account, we may collect:

  • Full name and business name
  • Email address and phone number
  • Billing address
  • Payment information (processed securely via Stripe – we never store card details)
  • Project details and requirements submitted through our contact or intake forms
  • Messages and correspondence sent to us

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical data including:

  • IP address and approximate location
  • Browser type, device type, and operating system
  • Pages visited, time spent on pages, and referring URLs
  • Cookie identifiers (see our Cookie Policy for full details)

2.3 Information from Third Parties

We may receive limited information from:

  • Stripe: payment confirmation and transaction identifiers
  • Google Analytics: aggregated website traffic data
  • WooCommerce: order and account data stored on our platform

3. How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders for website design, SEO, and maintenance services
  • Communicate with you about your project, account, or support requests
  • Send transactional emails such as order confirmations, invoices, and delivery updates
  • Provide access to your client dashboard
  • Improve our website and services through anonymised analytics
  • Send occasional marketing emails if you have opted in (you can unsubscribe at any time)
  • Meet our legal and financial obligations

We do not sell, rent, or trade your personal data to third parties for their marketing purposes.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, we process your data on the following legal bases:

  • Contract performance: to deliver the services you have ordered
  • Legitimate interests: to improve our services, prevent fraud, and communicate with clients
  • Legal obligation: to comply with applicable laws and regulations
  • Consent: for optional marketing communications (withdraw-able at any time)

5. Data Sharing

We share your data only with trusted third-party service providers who help us operate our business:

  • Stripe: secure payment processing
  • Google Analytics: anonymised website performance data
  • WooCommerce / WordPress.com: platform hosting and order management
  • Email service providers: for transactional and support communications

All third-party providers are contractually required to protect your data and may not use it for their own purposes.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, typically:

  • Active client accounts: for the duration of the relationship plus 3 years
  • Order and billing records: 7 years (required for financial compliance)
  • Contact form submissions: 2 years
  • Analytics data: rolling 26 months

You may request deletion of your data at any time, subject to legal retention requirements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access a copy of the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your data (“right to be forgotten”)
  • Object to or restrict certain types of processing
  • Data portability:- receive your data in a structured, machine-readable format
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Cookies

We use cookies and similar tracking technologies on our website. For full details, please refer to our Cookie Policy on this document and at the relevant page on our website.

9. Security

We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. These include SSL encryption, access controls, and regular security reviews. No transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this document. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: [email protected]

247 WordPressed · https://247wordpressed.com

Scout
247 WordPressed assistant